Everything your membership covers, in one place: four specialists, the guided video call, measurements through the camera, your pet's living record and more than 70 languages — plus a separate farm service, our shop and the video guides.
Veterinarian, trainer, nutritionist and groomer under one membership, all working from the same history of your pet — and every one of them answers you immediately, day or night.
Health support, symptom assessment, preventive care and wellness monitoring, answered immediately, 24/7. Something's wrong and the clinic is closed? You are answered right then, not “in a few hours”.
In the video call: guides you through an examination step by step and can estimate pulse and breathing rate through the camera.
Chewing, barking, pulling, anxiety: turned into calm and connection. Personalized training plans, behavior modification, socialization plans and proven techniques, step by step, at your pace.
In the video call: watches posture and movement live, and can also estimate pulse and breathing rate.
Custom meal plans, dietary recommendations, supplement plans and life-stage nutrition, built around your pet's exact breed, age and sensitivities: not a guess off the back of a bag.
In the video call: show her the bowl from above for a few seconds and she checks the portion.
Coat care routines, skin health, grooming schedules and wellness plans, so your pet looks and feels their best between visits.
In the video call: stays with you live while you groom, and stops you right away if a cut is going wrong.
Specialists who work together: when your question belongs to another specialist, your case is handed over with a summary, so the advice fits together.
The specialist guides you step by step through your phone's camera and can estimate heart and breathing rate optically. Warning signs are flagged right away, with a clear instruction to see a vet in person.
From your portal, choose the specialist and start the video call. Chat, voice or video, at any hour.
The specialist talks to you with their own voice, tells you where to point the camera and what to check, and corrects as you go.
Take a photo or a video with the same camera of the call and it is sent without leaving it.
If something needs a vet in person, you are told clearly and right away.
Estimates taken through the camera during the call and kept in your pet's record.
Hold the camera steady on your pet's side for about thirty seconds: the specialist estimates the pulse from the image.
Estimated from the same recording, with Dr. Robert or with Moisés.
Show the bowl from above for a few seconds, with a measuring cup or your hand next to it, and Carolina checks the portion.
Each pet's weight and chest measurement are also kept in their record, next to pulse and breathing rate.
Consultations, findings, photos, videos and measurements of each pet, kept together in one place.
Every specialist sees your pet's record: past consultations, photos and measurements. You never start from zero.
Your consultations with each specialist, your pet's profile and their measurements, always at hand.
Dr. Robert, Carolina, Moisés and Catalina each add their part; your report fills in as each one finishes.
Automatic reminders keep the plan you agreed on moving: check-ins, routines and next steps.
Each conversation picks up where the last one ended.
Send a photo or a video at any time and get a practical next step.
Chat, voice or video call at any hour, in your own language.
A curated selection of professional video guides from your specialist care team — veterinary, training, nutrition and grooming. Members unlock the complete library of 300+ guides in their language.
Farm care is completely separate from the pet membership: it has its own farm panel and its own two specialists.
Guided video calls 24/7 for your herd: examination step by step, emergencies and herd health.
In the video call: optical measurement, holding the camera steady on the side of the animal.
Groundwork, behavior, gait and riding for horses, plus low-stress livestock handling.
In the video call: with the camera held steady on the side of the animal for about thirty seconds, he measures too.
Register each animal or group by name or tag. The animal you choose travels with every consult, call and measurement.
Cattle, water buffalo, yak, American bison, mithun
Horse, donkey, mule
Sheep, goat, pig
Camel, llama, alpaca, guanaco, vicuña
Chicken, duck, Muscovy duck, goose, turkey, quail, guinea fowl, pigeon, pheasant, partridge
Ostrich, emu, rhea
Rabbit, hare, guinea pig
Deer, honey bee
34 farm species
Food from the best brands, BARF, supplements and care for dogs and cats, delivered to your door in your area. Available in Costa Rica.